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If you don’t
have a web site you are probably feeling a little left out. Maybe
you are not doing e-commerce; so why would you need a web site?
You’re doing a fine job of accomplishing your mission with
out the web. But, you
want to be better, more efficient, and more effective. Plus, you’re embarrassed when friends or colleagues ask
those now-all-too-typical questions. “What’s your URL?”
“Can I have your e-mail address?” “Can I find that information on your web site?”
Today, any business or government operation is expected to have a
web presence. A web site is now seen as a necessary and important
service used to provide information to customers, members,
employees, and the public. The Internet is a proven, effective, and
efficient way to share information with the masses. The use of the
Internet has been growing at an exponential rate. Over half of the
U.S. population is now using the web to find information. The
Gartner Group expects that 75% of U.S. households will be on the web
by 2005.
Web sites range from flashy and professional to very rudimentary.
Some organizations have embraced the web; they budgeted and spent
substantial time and money in building a professional web site.
Others have benefited from their own employees who, in some cases,
volunteered to develop the web site. Others, however, have yet to
implement a web site.
The bottom line is that the Internet is a wonderful and
cost-effective way to share information and to increase efficiency.
Primarily it is being used to provide information. It serves as your
virtual business card and brochure. A web site can also be used to
distribute important information and forms, to announce job openings
and any host of possible uses. Web sites are not just for business,
nowadays it is expected of everyone.
The good news is that it is not that hard to get your office on
the web. You probably already know that you need one – you want a
web site but don’t know where to start. Perhaps you are in denial.
Or, perhaps that it’s just that you have more important things to
do – you’re just too plain busy. Or, perhaps you have a good
excuse: “It’s not in the budget;” “It’s too hard to do;”
“I need a programmer”.
Well, you may be surprised that it is not that hard to do and you
don’t have to pay through the nose to get one. So, let’s get
started. I’ll review the basics and show you that anyone can have
a web site.
You’ll
want to skip this section if you have “geekaspeekaphobia” but
I’ll keep this very basic. Stay
with me for a moment if you want to understand what makes a web site
work.
Web pages are created using a programming standard called HTML (Hyper
Text Markup Language). A
basic knowledge of HTML can be very helpful but, thanks to software,
HTML proficiency is not needed to create a web site. If you want to write in HTML all you need is a basic text
editor such as Windows Notepad. You will need to learn the basics of HTML.
It is not rocket science; the coding can be as simple as
typing “<b>bold</b>” to make the word “bold”
appear as “bold”.
As I said, software
can do this coding process for you. Most word processing software (like Microsoft Word) now
allows you to create a document as you normally would and then save
the text as HTML. There are also several good WYSIWYG (What you see is what you
get) HTML editors available that let you create pages much as you
would with a word processor. Microsoft
has a product called FrontPage, which offers an easy way to develop
web sites. A liberal
dose of wizards, templates and themes will quickly get you on your
way to having a complete and professional looking web site.
In fact, you can choose a basic web site type, pick a theme,
fill in some forms and FrontPage will create a complete web site for
you. You can then just
type you own text and presto, you have a web site!
The important thing to
understand is that all of the editor programs write the HTML behind
the scenes for you. However,
at some point you are likely to need to edit the HTML by hand so you
or someone in your office may want to learn basic HTML. For example, if you need figure out why something isn’t
working just right, you may need to look at the raw HTML to figure
it out. But don’t let
this scare you away; it’s hard to find a young person today that
does not know how to make a web page. My 11 year old created her own Pokemon site using FrontPage. So, if no one in your office is up to this high school
students and interns are a great resource. For the more adventurous, the University of Illinois at
Urbana-Champaign has produces a “HTML Primer” that will give you
all the basics about HTML.
Once you create a web site, you will need to publish it; this is
accomplished by storing the pages on a web server. There are many web hosting options to choose from. You should
be able to get on your jurisdiction’s web server; but if they
don’t have one, there are several other options. You can find free web space through a variety of providers,
you can often get free web space from your Internet Service Provider
(ISP), or you can rent web space (hosting services) for reasonable
terms (as little as $7.95 per month). Each of these options will give you an address called an URL
(Universal Resource Locator). If you want to get your own unique address, you will need to
register a domain name (example davislogic.com.) This can be accomplished by visiting Network Solutions
and paying $35 per year for a domain name.
Your URL will be used
to point visitors to your home page – the main page and entry
point for your site. Typically
this is a page named default or index followed by the required
suffix of .htm or .html. (This
naming convention is used by the web server to deliver your home
page when only the domain name is entered in a browser.)
Once
you have created your pages and you have your web space secured, you
will need to copy them from your hard drive onto one of our web
servers. This can be as
easy as using Windows Explorer. A good FTP (file transfer protocol) program will make this
easy and will use the familiar ‘drag and drop interface’. FTP is simply the way you upload your files to the server.
I use CuteFTP which you can download and try out for free.
FrontPage allows you to publish web pages directly from
within their software but it can be a little tricky. There are many
other FTP programs available – you can find them easily by
searching the Internet for “FTP”.
If you really want to
do things right, or you don’t want to do it yourself, you can
always hire a programmer. Web programming normally costs about $50
to $80 per hour, more if you want special animation or graphics.
DavisLogic can help if you are interested.
Pick a domain name
that brands your organization -- make sure people can easily
remember your "name" on the Web.
Make you site useful. You should have basic information like contact information,
telephone numbers and mailing addresses on the first page.
Make it easy for your customers to find what they are looking
for. Include background, budget and service information along with printable
forms and brochures.
Frequently
Asked Questions (FAQs) along with the answers, should be included as
well.
Develop a professional
look and feel – avoid clutter and unnecessary graphics. Clean, well-formatted text is the best and fastest way to
deliver information via the Internet. Make sure that there are no typographical errors.
Get your site
registered with search engines. It is important to use key words and descriptions (META tags)
appropriately. Once you have done this you will need to register your site
with the search engines. There
a many free services for this as well.
As promised earlier,
you don’t need to know HTML to make a web page. Creating a simple web page can be as easy as filling out a
form. If
you want to start with just getting your basic facts on-line, look
into the numerous free web page hosting services that are available.
For example, USCouties.com
offers free community web pages to Government, Community, and
non-profit groups. The
process here is simply a matter of filling out a form. The form automates the process of creating a static web page
(as opposed to just being included in a database) that immediately
gives you a unique URL. Your listing can be enhanced and formatted by creating a
description in HTML and then pasting the HTML into the description
box in the form.
Many other services are available where you can create free pages using
forms or templates. Search
on “free web site” and you should find dozens of offerings.
Once you have your web
site established it is important that you keep it up-to-date. If things like forms, staff, phone number, or addresses
change you will need to quickly make the necessary updates. If you have annual reports or other time-sensitive
information you will want to publish them on the web at the same
time that you publish them on paper. You can also store PowerPoint presentations and word
processing documents on the web. This is very easy to do. Keep a local copy of the files, make the simple text edits
and then upload the pages.
Conclusion
Your web site will be
a very valuable tool for your organization. It is your on-line business card, your virtual brochure, and
your electronic lobby. Use
it to provide important information to your customers, to advertise
your services and to improve the professionalism of your office. It is obviously important to have a web presence and
important to do it right.
Webmastering
For Dummies®
Web
Design: The Complete Reference
Complete
Internet and World Wide Web Programming Training Course (With CD-ROM)
See more web site design
books and products.
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